Store Policy

🖤 Customer Care

At AROMA COLLECTIVE, we care deeply about your experience — from the moment you visit our website to the moment your product arrives at your door (and beyond). Whether you're gifting or treating yourself, we’re here to ensure everything feels seamless. If you need help with an order or have a question about a scent, please reach out anytime at aroma.collective@outlook.com — we’ll get back to you within 1–2 business days!

🔐 Privacy & Safety

When you shop with AROMA COLLECTIVE, we collect only the information necessary to process your order and improve your experience. We never share, sell, or misuse your data. All transactions are securely processed and encrypted. We follow industry-standard protocols to keep your details safe.

💳 Payment Methods

We accept the following payment options:

Visa / Mastercard
PayPal
Apple Pay / Google Pay
AfterPay (Buy now, pay later)

All prices are listed in AUD.
Payment is charged at checkout to confirm your order.